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KUTNEY-LEE, Ann

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"That is care that you just can't fake!" - identifying best practices for the care of Vietnam veterans at end of life

AGHA, Aneeza ; KUTNEY-LEE, Ann ; KINDER, Daniel ; SHREVE, Scott ; KEDDEM, Shimrit
JOURNAL OF PAIN AND SYMPTOM MANAGEMENT, 22/09/2020, Pagination inconnue

Document en ligne

Thème : Soins.

GUERRE ; ETATS-UNIS ; FIN VIE ; VIETNAM ; PATIENT

CONTEXT: We reviewed the Veterans Health Administration (VHA) Bereaved Family Survey's (BFS) open-ended responses to understand end of life care (EOL) best practices for Vietnam and pre-Vietnam Veterans.
OBJECTIVES: To identify: 1) recommendations for improved EOL care enhancements for older Veterans 2) a model of best practices in EOL care for Veterans, and 3) any relevant differences in best practices between Vietnam and prior war eras.
METHODS: We examined five years of BFS data (n=2,784), collected between 2013 and 2017, from bereaved family members of Veterans focusing on 2 open-ended questions: 1) Is there anything else you would like to share about the Veteran's care during his last month of life? 2) Is there anything else you would like to share about how the care could have been improved for the Veteran? Applied thematic analysis identified successes and challenges in the experience of the bereaved of Vietnam and pre-Vietnam era Veterans.
RESULTS: Regardless of war era and death venue, a patient-centered approach to EOL care with readily available staff who: 1) provide ongoing support, comfort, honor, and validation; 2) routinely adjust to the patient's changing needs; 3) and provide clear, honest, timely, compassionate communication, was important to the bereaved. Consideration of the uniqueness of Vietnam Veterans is beneficial.
CONCLUSIONS: Patient-centered EOL care should include assigning a point of contact that follows the patient, educates the family on expectations, ensures the patient's changing needs are met, ensures the family has appropriate support, and communicates updates to family throughout the patient's care continuum.

Origine : PubMed

The association between hospital end-of-life care quality and the care received among patients with heart failure

FEDER, Shelli L. ; TATE, Janet ; ERSEK, Mary ; KRISHNAN, Supriya ; CHAUDHRY, Sarwat I. ; BASTIAN, Lori A. ; ROLNICK, Joshua ; KUTNEY-LEE, Ann ; AKGUN, Kathleen M.
JOURNAL OF PAIN AND SYMPTOM MANAGEMENT, 12/09/2020, Pagination inconnue

Document en ligne

Thème : Médecine.

FIN VIE ; QUALITE SOIN ; INSUFFISANCE CARDIAQUE ; ETUDE RETROSPECTIVE ; DEMARCHE PALLIATIVE ; UNITE SOINS PALLIATIFS ; HOPITAL

CONTEXT: Improving end-of-life care (EOLC) quality among heart failure patients is imperative. Data are limited as to the hospital processes of care that facilitate this goal.
OBJECTIVES: To determine associations between hospital-level EOLC quality ratings and the EOLC delivered to heart failure patients.
METHODS: Retrospective analysis of the Veterans Health Administration (VA) and the Bereaved Family Survey data of heart failure patients from 2013-2015 who died in 107 VA hospitals. We calculated hospital-level observed-to-expected casemix-adjusted ratios of family-reported "excellent" EOLC, dividing hospitals into quintiles. Using logistic regression, we examined associations between quintiles and palliative care consultation (PCC), receipt of chaplain and bereavement services, inpatient hospice, and intensive care unit (ICU) death.
RESULTS: Of 6,256 patients, mean age was 77.4 (standard deviation=11.1), 98.3% were male, 75.7% white and 18.2% were black. Median hospital scores of "excellent" EOLC ranged from 41.3% (Interquartile range (IQR) 37.0-44.8%) in the lowest quintile to 76.4% (IQR 72.9-80.3%) in the highest. Patients who died in hospitals in the highest quintile, relative to the lowest, were slightly though not significantly more likely to receive a PCC (adjusted proportions 57.6% vs. 51.2%; p=0.32); but were more likely to receive chaplaincy (92.6% vs. 81.2%), bereavement (86.0% vs. 72.2%) and hospice (59.7% vs. 35.9%) and were less likely to die in the ICU (15.9% vs. 31.0%; p<0.05 for all).
CONCLUSION: Patients with heart failure who die in VA hospitals with higher overall EOLC quality receive more supportive EOLC. Research is needed that integrates care processes and develops scalable best-practices in EOLC across healthcare systems.

Origine : PubMed

Identifying optimal factor scores on the bereaved family survey - implications for practice and policy

SMITH, Dawn ; THORPE, Joshua M. ; ERSEK, Mary ; KUTNEY-LEE, Ann
JOURNAL OF PAIN AND SYMPTOM MANAGEMENT, 10/04/2019, Pagination inconnue

Document en ligne

Thème : Recherche - Evaluation - Méthodologie.

DEMARCHE PALLIATIVE ; FIN VIE ; SOIN ; QUALITE SOIN ; ECHELLE MESURE ; ETATS-UNIS

CONTEXT: The Bereaved Family Survey (BFS) is used to evaluate the quality of end-of-life (EOL) care in VA inpatient settings. The BFS consists of a global Performance Measure (BFS-PM) and three factors that relate to specific aspects of EOL care.
OBJECTIVE: The purpose of this study was to identify empirically-based target scores on each BFS factor that are most strongly related to a rating of "excellent" on the BFS-PM.
METHODS: We conducted a cross-sectional analysis of BFS and Veteran clinical data from January 2012 to January 2016. Logistic regression models were constructed for each potential cut-point on the three BFS factors and accounted for facility case-mix and nonresponse bias. Model fit was assessed primarily using the Liu Index, Bayesian Information Criterion (BIC) and classification accuracy values.
RESULTS: Our analytic sample included 40,180 Veterans whose next-of-kin completed a BFS. The mean BFS response rate across study years was 58%. A score of 14 or higher on the Respectful Care and Communication factor (range 0-15) had the lowest BIC (121355) and highest percent correctly classified (81.2%). The Emotional and Spiritual Support factor (range 0-9) had an optimal score of 8 or higher (BIC=133685; % correctly classified=77.1%). An optimal cut-point on the Benefits factor was not identified.
CONCLUSION: The identification of data-driven targets make BFS factor scores more useful to clinicians and administrators focused on improving quality of EOL care in their facilities. Our results lend support for prioritizing quality improvement efforts related to respectful care and communication.

Origine : PubMed

Does quality of end-of-life care differ by urban-rural location? - a comparison of processes and family evaluations of care in the VA

DEL ROSARIO, Cindy ; KUTNEY-LEE, Ann ; SOCHALSKI, Julie ; ERSEK, Mary
The journal of rural health, 11/02/2019, Pagination inconnue

Document en ligne

Thème : Soins.

QUALITE SOIN ; FIN VIE ; MILIEU RURAL ; MILIEU URBAIN ; ANALYSE COMPARATIVE ; EVALUATION ; ETUDE RETROSPECTIVE ; FAMILLE

PURPOSE: Several studies have identified differences in end-of-life (EOL) care between urban and rural areas, yet little is known about potential differences in care processes or family evaluations of care. The purpose of this study was to examine the relationship between rurality of residence and quality of EOL care within the Veterans Affairs health care system.
METHODS: This study was a retrospective, cross-sectional analysis of 126,475 veterans who died from October 2009 through September 2016 in inpatient settings across 151 facilities. Using unadjusted and adjusted logistic regression, we compared quality of EOL care between urban and rural veterans using family evaluations of care and 4 quality of care indicators for receipt of (1) palliative care consult, (2) a chaplain visit, (3) death in an inpatient hospice unit, and (4) bereavement support.
FINDINGS: Veterans from rural areas had lower odds of dying in an inpatient hospice unit compared to veterans from urban areas, before and after adjustment (large rural OR 0.73, 95% CI: 0.70-0.77; P < .001, small rural OR 0.81, 95% CI: 0.77-0.86; P < .001, isolated rural OR 0.87, 95% CI: 0.81-0.93; P < .001). Differences in comparisons of other quality of care indicators were small and of mixed significance. No significant differences were found in family ratings of care in fully adjusted models.
CONCLUSION: Receipt of some EOL quality indicators differed with urban-rural residence for some comparisons. However, family ratings of care did not. Our findings call for further investigation into unmeasured individual characteristics and facility processes related to rurality.

Origine : PubMed

Case-mix adjustment of the bereaved family survey

KUTNEY-LEE, Ann ; CARPENTER, Joan ; SMITH, Dawn ; THORPE, Joshua ; TUDOSE, Alina ; ERSEK, Mary
The American journal of hospice and palliative care, 07/2018, vol.32, n°7, p. 1015-1022

Document en ligne

Thème : Recherche - Evaluation - Méthodologie.

PERSONNE ENDEUILLEE ; FAMILLE ; FIN VIE ; QUALITE SOIN ; MODELE ; FIN VIE

Surveys of bereaved family members are increasingly being used to evaluate end-of-life (EOL) care and to measure organizational performance in EOL care quality. The Bereaved Family Survey (BFS) is used to monitor EOL care quality and benchmark performance in the Veterans Affairs (VA) health-care system. The objective of this study was to develop a case-mix adjustment model for the BFS and to examine changes in facility-level scores following adjustment, in order to provide fair comparisons across facilities. We conducted a cross-sectional secondary analysis of medical record and survey data from veterans and their family members across 146 VA medical centers. Following adjustment using model-based propensity weighting, the mean change in the BFS-Performance Measure score across facilities was -0.6 with a range of -2.6 to 0.6. Fifty-five (38%) facilities changed within ±0.5 percentage points of their unadjusted score. On average, facilities that benefited most from adjustment cared for patients with greater comorbidity burden and were located in urban areas in the Northwest and Midwestern regions of the country. Case-mix adjustment results in minor changes to facility-level BFS scores but allows for fairer comparisons of EOL care quality. Case-mix adjustment of the BFS positions this National Quality Forum-endorsed measure for use in public reporting and internal quality dashboards for VA leadership and may inform the development and refinement of case-mix adjustment models for other surveys of bereaved family members.

Origine : PubMed

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ANALYSE COMPARATIVE DEMARCHE PALLIATIVE ECHELLE MESURE ETATS-UNIS ETUDE RETROSPECTIVE EVALUATION FAMILLE FIN VIE GUERRE HOPITAL INSUFFISANCE CARDIAQUE MILIEU RURAL MILIEU URBAIN MODELE QUALITE SOIN

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